Autoscriber offers an innovative solution for medical professionals: an AI-powered software that transcribes doctor-patient conversations and automatically converts them into medical records. The software reduces administrative burdens, improves the quality of care and respects privacy. "It's in our DNA to be careful with privacy," says co-founder Koen. The approach earned Autoscriber a nomination for the Dutch Privacy Awards 2025.
The foundation for Autoscriber was laid in collaboration with Leiden University Medical Center (LUMC). "The idea originated there back in 2019," Koen explains. "Doctors then built a dataset, in consultation with patients, with which we could train our models. They were part of the project team from the beginning." This close collaboration ensured that the software fits perfectly with doctors' daily practice.
The results are impressive: "With our software, doctors save up to 80% of their administration time," Koen explains. "This gives doctors space to look at their patients instead of at a screen. As a result, the conversation becomes more relaxed and personal." In addition, the technology provides more consistency and completeness in reporting. "Doctors often barely have time to write a good report. Our AI makes that process more efficient and better quality."
At Autoscriber, privacy is key. "We don't store the audio recordings," says Koen. "Once the conversation is converted to text and synchronized with the electronic health record (EHR), we delete the data." This approach sets Autoscriber apart from many other tech companies. "It's standard in our industry to collect and use as much data as possible. We deliberately choose not to do that," Koen emphasizes. "We use feedback from doctors to improve our products, but never patient data."
This philosophy does not come out of the blue. "Privacy is an extremely important requirement for us. It's a nightmare scenario if something were to go wrong with that," Koen says. He sees it as Autoscriber's responsibility, as a market leader, to set the standard for privacy-friendly AI in healthcare. "The government sets a lot of standards, but in practice industry also plays a crucial role," he adds.
These high standards permeate the corporate culture at Autoscriber, which is characterized by a strong sense of responsibility for the underlying health data. "We regularly train our employees about our core values and the way we work, for example with ISO certifications," Koen explains. "Just as a doctor has a huge responsibility for the privacy of his patients, we feel the same responsibility for the data we work with." This awareness is deeply embedded in the company's DNA. "It's a culture where privacy and cybersecurity are never compromised," Koen emphasizes.
