The AP is developing tools for meaningful human intervention in algorithmic decision-making. To align these tools with practice, the AP is asking companies, organizations, experts and stakeholders for input through a consultation.
Organizations are increasingly using algorithms and artificial intelligence (AI) for algorithmic decision-making. Consider evaluating a loan application or reviewing online job applications. If organizations want to use algorithmic decision-making, they must comply with rules. People have the right to human intervention in algorithmic decisions about them that affect them. The AVG contains rules about that.
Human intervention is there to ensure that a decision is made carefully and to prevent people, for example, from being (unintentionally) excluded or discriminated against by the outcome of an algorithm. This human intervention should not only have a symbolic function; it should contribute meaningfully to the decision-making process.
How meaningful human intervention is designed is critical. If an employee is hindered by time constraints, for example, or by an unclear system, it can impact the outcome of the decision.
Organizations often have questions about how to set this up. That is why the Autoriteit Persoonsgegevens AP) is developing guidelines for meaningful human intervention in algorithmic decision-making. To align these tools with practice, the AP is asking companies and organizations for input through a consultation.
The AP provides examples and an overview of questions that can help organizations design meaningful human intervention. These questions and examples address the relevant factors of people, technology, design and process.
The AP invites organizations, experts and stakeholders to respond to the consultation. We are curious to hear insights from practitioners. For example, do you have experience with an approach that works, or do you encounter bottlenecks?
We will use the input to sharpen the handles. A summary of the responses received will be published. Names, organizations and contact information will not be published.
Would you like to respond? Please send an email to ppa@autoriteitpersoonsgegevens.nl. This is also the place to ask questions about the document or the consultation process. We look forward to receiving your input by April 6, 2025.
