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How do smart urban technologies contribute to social inclusion?

Smart urban technologies (SMUBTs), such as mobility apps for public transportation, are being implemented to improve the quality of public services and the environment. Citizen data is constantly being collected through automated, algorithm-based procedures. What kind of arrangements are local governments and technology companies making to manage this data? And to what extent do different SMUBTs add value to social inclusion in cities? Dr. Sofia Pagliarin, a postdoctoral researcher within the Erasmus Initiative Vital Cities and Citizens, received a 20,000 euro grant from the Van Oostrom Fund to answer these questions. The Van Oostrom Fund is a named fund of the Erasmus Trust Fund.

Erasmus University February 1, 2022

News press release

News press release
 
Over the past decade, several European cities have begun a process of becoming "smart" by implementing smart urban technologies (SMUBTs), such as digital identification tools for citizens to access public services and so-called "geoportals" where land use and cadastral information is available. SMUBTs are based on new technologies and driven by data. An enormous amount of citizen data (big data) is constantly being collected through automated, algorithm-based procedures. Data is the "raw material" of contemporary societies and essential for 21st-century cities and neighborhoods.

Similarities and differences between SMUBTs in data governance

Public bodies such as local authorities work closely with technology-enabled private companies to plan, develop and implement SMUBTs. The initial research focuses on identifying which governance arrangements between public and private actors characterize different experiences with data-driven SMUBTs in Europe. Since many SMUBTs are in an experimental phase ("pilot projects"), a wide variety of governance arrangements in cities is expected. The first research task is to identify similarities and differences between SMUBTs in order to define "models" of data governance.

SMUBTs and their added value for social inclusion and diversity

SMUBTs are implemented to improve the quality of public services and the built environment. To that end, the second study focuses on evaluating the extent to which different SMUBTs can add value to society. In particular, social inclusion emerges as an important issue in contemporary societies and as a relevant analytical lens to assess the extent to which governance actors have considered citizen diversity when planning, developing and implementing SMUBTs. An example of a SMUBT that contributes to social inclusion is preventive health care in Helsinki, Finland. Health care data are analyzed to identify individuals with the highest risk of becoming ill. These people are proactively contacted to initiate a prevention program, such as taking care of people with high blood pressure to prevent them from having a heart attack or stroke.

Timeline and research methods

The research project will last one year and begin in February 2022. Qualitative empirical research (interviews, document analysis) will be conducted on a series of SMUBTs in a selection of European smart cities to examine their data governance arrangements and their level of inclusion. Qualitative comparative research is then used to identify patterns between cities and to evaluate which trajectories of data governance yield the best results for the most inclusive SMUBTs.

The Van Oostrom Fund

The Van Oostrom Fund was established in 2018 by Coen van Oostrom. This fund supports research, education, programs and activities that contribute to a better understanding of the consequences and effects of applications in the construction, remodeling or design of real estate on the health, creativity, productivity and well-being of users and local residents, where (for example and preferably) technical, economic and medical insights meet and where cooperation between disciplines, departments, faculties and/or universities takes place.

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