More and more government organizations are improving the accessibility of their websites and apps. Although trends developed positively in 2024, there is still much work to be done to make government digital channels accessible, understandable and user-friendly. That's according to the Annual Digital Accessibility Monitor 2024.
View here the Digital Accessibility 2024 Annual Monitor.
By the end of 2024, 49% of government websites and apps in the Dashboard DigiAccessible comply with the Digital Accessibility Act, according to the monitor. This is 23% more than the previous year. These are the digital channels with status A, B or C. The government is working hard on digital accessibility, but the challenge of being digitally accessible remains as great as ever.
The number of A and B statuses in the dashboard grew significantly by 2024, at 34% and 53%, respectively. E-statuses (websites and apps without a statement) halved last year. On the one hand, this is because 32% more accessibility statements were made in 2024. On the other hand, work has been done to maintain the data so that the picture is as sharp as possible.
The positive trends are also partly explained by the fact that website and app vendors make surveys available to government organizations to support an accessibility statement.
The alert letters sent to government organizations in 2024 are helping to put the topic more on the administrative agenda. As a result, there is more focus on improving digital accessibility at many government organizations.
The letters alert administrators of government organizations that they are not yet in compliance with the law for certain websites or apps. As a result, there has been a significant decrease in the number of E-statuses and an increase in other statuses.
The data are a good indicator of the state of affairs. The accessibility statement, survey and status are primarily intended as incentives to make accessibility transparent and get it right. However, the data never tell the whole story. Manfred Rosenboom, program manager of DigiToegankelijk: 'For users, the only thing that matters is that websites and apps are clear, understandable and accessible. That's what it's all about. A website with status B or C complies with the law, but that means it is not yet fully accessible. Governments still have to work on that. '
