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Clerks and digitization

How can clerks make good use of the possibilities of digitization and make local democracy more vital and stronger? This is the subject of the Rathenau Institute's report "Clerks and digitization - towards a stronger local democracy.

26 June 2019

Almost everyone in the Netherlands is seeing their professional practice changed by new digital technologies. This also applies to the clerks who support the representation of the people in municipal councils and Provincial Councils. Every day they have to deal with a swelling digital flow of information, which changes the interaction between the council and the municipal executive, as well as the relationship with residents. How can the possibilities of digitalization be put to good use and make local democracy more vital and stronger? That question is the thread of the report.

A handbook for clerks

The report makes a number of recommendations for clerks:

  • Recommendation 1: engage with the council on a digital agenda for the council and clerk's office

  • Recommendation 2: organize the base as efficiently as possible to create space for the other ambition

  • Recommendation 3: from the Association of Clerks, support the development of digital (innovation) agendas.

Report: Clerks and digitization - Towards stronger local democracy

This publication can also be found in the Digital Transformation dossier

source: Rathenau Institute

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