The financial sector is at the heart of the data-driven economy. Banks, payment institutions, insurers, and fintech companies process enormous amounts of personal data every day to enable transactions, combat fraud, and develop new digital services. This dependence on data creates opportunities, but also raises fundamental questions about transparency, oversight, and the limits of data use.

This dossier examines how privacy legislation—including the GDPR and the rules arising from PSD2 and the upcoming PSD3—is shaping the digital transformation of the financial world. Topics such as customer authentication, data sharing, profiling, AI in credit assessment, and the role of regulators such as the DNB and the Autoriteit Persoonsgegevens discussed in detail.

In addition, the dossier highlights the broader societal impact: how do we maintain trust in financial institutions at a time when data is the new economic fuel? And how can institutions integrate privacy by design into their systems, processes, and innovations?