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When is a hidden camera allowed?

Autoriteit Persoonsgegevens April 14, 2024

Question & Answer

ANSWER

Normally, you should not use hidden cameras. But are there clear suspicions of, for example, theft or fraud by employees or students? Then you may use a hidden camera under certain conditions:

  • You do not succeed in stopping the theft or fraud despite efforts.

  • Hidden camera monitoring is temporary. Permanent covert camera surveillance is not allowed.

  • The invasion of the privacy of the people you are filming is as small as possible. A camera in a fitting room, dressing room or restroom is not allowed.

  • You have informed your customers, visitors, employees, students or patients in advance that hidden cameras are possible in certain situations (theft or fraud). For example, in staff regulations or in a camera surveillance regulation.

  • Does it involve camera surveillance of employees and/or students? Then you need consent of the works council or participation council for a regulation on the use of hidden cameras. And you must inform the employees and/or pupils involved about the use of the hidden camera afterwards.

  • You have conducted a DPIA.

  • Did the DPIA reveal that the intended use of hidden cameras poses a high privacy risk? And are you unable to find measures to mitigate this risk? Then you must consult with the Autoriteit Persoonsgegevens (AP) before starting camera surveillance. This is called a prior consultation called a prior consultation.

Source: https://www.autoriteitpersoonsgegevens.nl/themas/cameratoezicht/cameratoezicht-bij-organisaties/regels-cameratoezicht-voor-organisaties#verborgen-cameras-wanneer-wel-niet , accessed April 18, 2024.